Customer Service Department:
The Customer Service Department at Chemglass is an integral part of our company. Our staff provides prompt, friendly service to all of our customers; whether you are calling to place an order, check delivery, or have a concern that requires special attention. Chemglass strives to offer our customers complete satisfaction. Your calls will always be answered personally by one of our staff.
Technical Service Department:
One of the most valued services that Chemglass offers is our Technical Service Department. Our Technical Service staff has over 32 years combined experience in the scientific glassware field. They will assist you with any product or application question you may have. Chemglass can also design and engineer custom or special glassware for your specific application. Quotations can be provided within 24 hours. Our turnaround time on custom orders is 10-14 days after the receipt of your order.
Glass Tooling Department:
In our Tooling Department components are formed from glass tubing and rod which will be used to make complete apparatus. Tooled components are also sold to glassblowers throughout the U.S. and Canada.
Specialized lathes are used to seal the glass components together to make complete products. These lathes can produce very small to very large apparatus with a high degree of precision.
Lamp working Department:
Lamp work is the term used for the highly skilled trade of glassblowing. In this department, glass components are sealed together by hand. This process requires exceptional talent to create a finished product.
In the Grinding Department, our products are precision ground to exacting tolerances. The glass can be ground either internally or externally by machine and by hand to meet specifications.
Graduating and Silk Screening Department:
Products that require calibrations or other markings are tested first in a temperature controlled area, then finished according to specifications.
Our full service machine shop provides machining of metal and polymer components used in conjunction with our full line of quality scientific glassware.
The machine shop provides the same level of quality and service that thousands have come to expect from our glass shop. Our reputation for superior service comes from being be the best in the industry.
We are a complete machining facility capable of engineering metal and polymer components.
Chemglass can handle your project from design, to prototyping, to full production. We also provide cost saving solutions, improve time schedules, and offer design suggestions.
All Chemglass products, whether manufactured in house or purchased from our vendors, are inspected before being packaged for shipment or for stock.
Warehousing and Shipping
Catalog items are warehoused here in Vineland, NJ. Orders are pulled and processed quickly by our shipping department staff. Our up to date inventory insures that orders will be shipped promptly and accurately. Most orders are shipped within 24 hours.